Every product is built and backed by the same person. When you write us, you're writing the developer — no support tier, no ticket queue, no outsourced help desk.
One address handles everything: bug reports, feature requests, license questions, press, partnerships.
Clicking the address opens your email client and copies it to your clipboard — paste into webmail if you don't have a client set up.
A well-formed bug report gets answered faster. Rough checklist when you write in:
Uncharted Works is a solo studio. Expect a reply within a few business days, often faster. If you haven't heard back in a week, assume the email got lost and send again.